Frequently Asked Questions
Everything you need to know about shopping at EcoFlow
What materials are used in EcoFlow clothing?
We prioritize sustainability by using organic cotton, recycled polyester, and Tencel™ Lyocell to ensure high-quality, eco-friendly fashion.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Returns are free for domestic customers.
How do I find the right size?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your manufacturing processes ethical?
Yes, we partner exclusively with Fair Trade certified factories that ensure safe working conditions and fair wages for all garment workers.
Can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status.